Warranty:
12 months after the shipment.

RMA Service
Thanks for buying SinoPromo products.In view of protecting our customers rights and showing the excellent after- sale service of SinoPromo, we make the service stipulations according to the related laws of China.
RMA Scope:
A. The defects are caused by the hardware faults and manufacturing faults under correct operation.
B. The following conditions are not in our RMA Scope.
1.The products are not SINOPROMO.
2. The defects are beyond the Warranty Period.
3. The products have been changed by the third parts, which are not authorized by SINOPROMO.
4. The defects are caused by the improper operation.
5. The defects are caused by the accident
6. The defects are caused by other conditions, which are not due to the fault of
RMA Procedure:
Our customers should ship the defects within the RMA Scope to us as following procedures. If not, Sinopromo is not responsible for the reparation or replacement of defects.
1.Make sure the goods are our products and within warranty.
2. Send RMA details first by Fax or E-mail.
3. We will assign a RMA number to customer within 3 day.
4. Send out the shipment with one week to us in freight prepaid.
5. We will check the arrived goods and send our confirmation within 4 days of the RMA arrival.
6. The repairing period is normally in three to four weeks. If the goods cannot be returned on time, we will inform our customer and provide the solution.
7. We will send out the repaired goods to customer in bearing the freight.
Surcharge Scope:
1.The defects from other companies.
2. The reparation for LCD.
3. The defects beyond warranty period.
4. The replacement for shell.
Notice :
1.SinoPromo has the right to choose reparation and replacement for the defects.
2.SinoPromo  will only replace products with same model and specification as defects.
3.SinoPromo isnot responsible for the data loss and related damnum during reparation